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Shipping and Returns

United States

We offer free standard shipping on any size order. 

  • Standard Shipping up to $49 = $6 
  • Standard Shipping $49+ = FREE
  • Priority Shipping = $9.99

International Shipping

All orders are standard shipping and vary based on country.

  • Canada or Mexico = $14.99
  • Europe and Australia = $19.99

 

International Shipments
Customs forms will be filled with generic description and the true value of the goods. We cannot be held liable for any tariffs, import duties or international taxes that may be imposed outside the USA.

All items sold on the site are legal in the USA, we cannot be held liable if these items are seized or confiscated by Customs Agents in your country.

Approximate Shipping Times - We usually ship your item out within 24 business hours, but current shipping speeds are slightly slower while we follow procedures for social distancing and cleaning procedures to keep our employees and customers safe. During this time, please allow up to 5 business days for your order to ship

 

The below times are the time your package takes to arrive after it has shipped.

Shipping Method

Approximate Shipping Times

Standard Shipping 

5 - 9 business days

Priority Shipping 

3 - 4 business days

International Shipping

7 - 21 business days



Billing and Shipping FAQs

What is my order shipped in?

All orders are discreetly shipped in a plain nondescript box with no mention of Nakees anywhere on the box or label, so nobody will know about the fun products waiting for you inside.

 

What will show up on my credit card statement?

We want to assure you that your billing and shipping is always safe and discreet when you shop at Nakees.com. Your billing statement will show a charge from Luxe Products, with no mention of Nakees anywhere on your credit card statement, or shipping box.


 

How is my order shipped?  

We use services from UPS Ground, Fedex Express Saver, Fedex Ground or USPS. We choose the service that will get your order to you as soon as possible.

 

When is my order processed?  

All orders are processed within 1 day of receipt, so your order is always its way to you quickly.

 

How can I check the status of my order?

You will receive an email after your order ships with the tracking information where you will be able to track the status of your order.


What is your return policy?

Customer service is our main mission here at Nakees! If something is wrong, we will make it right. Email us at hello@nakees.com with any concerns, and we will find a way to help make things just right for you.